Covid Policy

We are happy to announce that all appointments are now available without specific Covid control measures unless you would like me to keep them for your session.  Please let me know at the time of booking your appointment.


COVID-19 Infection Prevention & Control Policy

It has been a challenging time for us all, for some more than others. However, the time is now right to reopen Active Natural Health and we are excited to welcome clients again.  We would like to assure you that we have taken every step that has been suggested to us by the COVID19 secure guidelines for Wales and the guidelines for close contact services and we will strictly adhere to these guidelines.

  • If you feel unwell, please stay at home and we will work with you via zoom or telephone if possible

  • We ask that clients cancel their appointment if they have any of the following symptoms:

    1. High temperature

    2. A new, continuous cough, note that if you usually have a cough, it may be worse than usual

    3. A new, loss or change to your sense of smell or taste

  • We will call you on the morning or evening before your appointment to ask the above screening questions.

  • Please arrive at the allotted time - arriving earlier may mean that we have not finished cleaning the clinic and you may be asked to wait outside

  • Your temperature will be checked with a non-contact device

  • Please sanitise your hands upon arrival

  • Please wear a face covering - you can bring your own or we can provide you with one

  • I will be wearing a visor and facemask

  • You will also be asked to sign a document to confirm that you have not been in contact with anyone with the COVID-19 symptoms listed above, nor that you have any of these symptoms.

  • To comply with the Government’s Test & Trace programme you will be asked to sign a form agreeing to this. If you do not wish to comply then we will sadly have to decline your appointment

  • Consultations are limited to one hour

  • All the surfaces will be cleaned and the treatment room aired before and after each client

  • Water bottle to be brought by client

We really appreciate your support in helping us implement these new measures.